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Peter Drucker on Managing Enterprise 2.0

As organizations hurtle through the accelerating pace of change and try to find their place on the table, it is refreshing to go back to basics and find clarity and direction. The changes in technology broadly referred to as ‘Web 2.0′ are here to stay and have caused stodgy enterprises to take notice – to reinvent themselves as ‘Enterprise 2.0′. Lost in the technology or people focused debate are the basic time-tested management principles best articulated by Peter Drucker.

According to Drucker, the purpose of an organization is to enable ordinary human beings to do extraordinary things. Also, organizations need to give ‘knowledge workers’ control over their work and environment, allowing teams to work towards broad business objectives instead of prescriptive plans.

If you think about it organizations conforming to Drucker’s vision will by definition be ‘Enterprise 2.0′. Technology, processes and organization structures are all components for the roadmap to get to that milestone.

Greg Lloyd (@roundtrip) has a terrific take on this debate. He declares himself a Strict Druckerian as opposed to the Technarian and the Proletarian.

I think we are all Druckerians if we stop and think about it.

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  • MIT lets prospective candidates know if they got in today at 1:59pm. It's pi day. Pi = 3.14159 via @AlaniaT @rogerdooley << Brilliant. #
  • .@aprildunford: At #capitalize talking about how you express a biz problem with specific examples << Story Telling is a powerful tool here. #
  • RT @samdecker: Brands collecting "fans" and "followers" like bottlecaps. Activity isn't progress (in the financial sense) << Engagement reqd #
  • RT @innov8ive: What if Twitter becomes the worlds collective conscience, becomes self aware & adjusts its api to tweet out twerminators. #
  • 14 of 15 largest E-Commerce sites have been around since 1999. Is #innovation possible in this space? http://bit.ly/a95OZg by @fredwilson #

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Tweets on 2010-03-14

  • RT @scjordan: RT @GoRemy: chuck norris turned 70? chuck norris doesn't turn 70. 70 turns chuck norris. << Heh. #
  • Google News page is different. They are running 'an experiment'. Got me sidetracked into trying to figure that out instead of reading news. #
  • No wonder brands are confused as to how/why to start w/SocMed. These "experts" are all over the road #sxsw /by @thopeross via @AlexSchleber #
  • Saw Will Smith's Pursuit of Happyness. Powerful (true) story- maybe not the best for Fri night viewing. Good enough to go find the book. #

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Tweets on 2010-03-11

  • RT @RobertKCole: Fare families -add attributes to fares – differentiated products, customize by freq. flyers @t1mothyo #pcitb << Game Change #
  • .@skidwell: Leaky bucket= of those coming to site to book 30% not able to complete purchase per iperceptionm #travelcom << Why? Bad Tech? #
  • RT @Susantravels: iPerception – marketers obsessed w/ 2-3% conversions. Should be focused on the remaining 97% #travelcom << Focus on 100%. #
  • Accelerating IT/Biz oppty- Evryone on panel from regulated industries. V.conservative approach. No fun disc on Consumer trends.. #cio Philly #
  • RT @RobertKCole: Emerging Mobile trends: a) augmented reality b) trust & verifn c) Auto update of app & content @NormTravelTech #pcitb << +1 #
  • RT @hjortur: Travel innovation winners Lufthansa/Amadeus- flight search based on budget instead of destn #pcitb << Air NZ had this 2y ago. #
  • "Capture time spent on shadow IT before value of IT can be discussed." – Tom Murphy, Amerisource Bergen #CIO perspectives Philly #
  • IT priorities quite different for regulated industries vs unregulated ones. Great disc at dinner w/ #CIO Executive Council @cioec #
  • RT @ricphillips: I'm predicting iPad =hurumph & pooh, Courier= yeeha & woo. PC =news of my death was greatly exaggerated. << Yay, Courier! #
  • RT @NormTravelTech: Maximum number of cheap seats avaialble @ 3:00PM on Tuesday based on fare loading by airlines #pcitb << #travel tip. #

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Tweets on 2010-03-10

  • .@eric_andersen Guess lists on twitter are slow to take off coz they require *work* – think through labels, organize friends & maintain. in reply to eric_andersen #
  • @marksilver hello there #
  • Org systems- Open & Self Organizing- Set the wrong restrictions & the Org reorganizes to the wrong purpose. /by @ereami via @dennisstevens #
  • RT @erniehuber: SaaS Updates in an Enterprise Environment http://bit.ly/a6fVqR << Freq & free updates good, but should be an opt-in setup. #
  • RT @courtenaybird: Listorious has a top 140 most listed list (I'm #265 after CNN). Klout might measure ratio. << Lists as metrics. #
  • .@raesmaa: Conflicting Defns of Social Business http://ow.ly/1q0qcD /via @tacanderson << Social = Collaborative. Biz goal is diff topic. #
  • RT @aleksb6: @JohnPolgreen We're using #TOGAF defns in our #capability based #bizarch Everything in moderation! << Will take modrtn anytime. #

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  • Stumbled upon http://www.spot.us – "community powered reporting". Public commissions specific reporting by funding it. The new New Media. #
  • RT @roundtrip: Treating internal and externally facing #e20 as separate stovepiped systems is an absurdly poor strategy http://j.mp/d5D8jJ #
  • Time: Without it everything would happen all at once /by @limconsulting << Good perspective. #
  • RT @mkrigsman: Snarky condescension doesn't substitute for reasoned arguments & has no place in serious discussion of IT failure. #CIO << +1 #

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