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Peter Drucker on Managing Enterprise 2.0

As organizations hurtle through the accelerating pace of change and try to find their place on the table, it is refreshing to go back to basics and find clarity and direction. The changes in technology broadly referred to as ‘Web 2.0′ are here to stay and have caused stodgy enterprises to take notice – to reinvent themselves as ‘Enterprise 2.0′. Lost in the technology or people focused debate are the basic time-tested management principles best articulated by Peter Drucker.

According to Drucker, the purpose of an organization is to enable ordinary human beings to do extraordinary things. Also, organizations need to give ‘knowledge workers’ control over their work and environment, allowing teams to work towards broad business objectives instead of prescriptive plans.

If you think about it organizations conforming to Drucker’s vision will by definition be ‘Enterprise 2.0′. Technology, processes and organization structures are all components for the roadmap to get to that milestone.

Greg Lloyd (@roundtrip) has a terrific take on this debate. He declares himself a Strict Druckerian as opposed to the Technarian and the Proletarian.

I think we are all Druckerians if we stop and think about it.

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Tweets on 2010-09-01

  • RT @avinash: "Let Google Analytics tell you when your visitors are having a bad experience" http://awe.sm/59kR7 << Simple things. #
  • RT @aleksb6: @bmichelson @JeffAbstrct Lots of ideas, pencils, napkins, and trash cans; selecting trash can ready ideas, priceless! << #QoTD #
  • RT @seabird20: @ggruber66 Eng driven cos. ship bad prods coz they ARE eng driven. Cant figure how lib arts folks can "misuse" prods. << +1 #
  • RT @Digitaltonto: Reflections of a Newsosaur: Local news rivals doom publisher pay walls http://bit.ly/9dhwpG << & now the social newspaper #

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Tweets on 2010-08-29

  • Looks like everyone decided to hit the water park on the last day of Summer Vacation. #QueueForWater (@ Dorney Park & Wildwater Kingdom) #
  • @wimrampen Yes, the hooks for extending the Customer role are already there on the Canvas. One of the reasons I like that model. in reply to wimrampen #
  • @wimrampen Interesting idea to think through. I like the Canvas. Would love to incorporate the Customer Roles and #scrm #e20 thinking there. in reply to wimrampen #
  • @wimrampen Great point re Customer Role missing on Biz Model Canvas. So, does the Canvas need a redo? Or, an extension using another model? in reply to wimrampen #
  • RT @atmanes: RT @Padmasree: OH (7 year old): "Does the bread go in the toaster on portrait or landscape" :) << Heh. #
  • @prem_k Apply Biz Model Canvas to #BMGen app- Most optimal scenario *is* going open. Just a matter of time. Probably why iPad app is stuck. in reply to prem_k #
  • @wimrampen 'Inside out' Biz Model Canvas? Is that he focus on internal biz capabilities & lesser attn to mkt/industry eval? /cc @prem_k in reply to wimrampen #
  • @prem_k The iPad app for #BMGen is evolving much more slowly than I expected. So, plenty of time to get on board. in reply to prem_k #
  • @prem_k Did you get your iPad to play with Business Model Generation app? in reply to prem_k #

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Tweets on 2010-08-20

  • 24 Clever Mathematical Logos – Solving problems! http://bit.ly/aWERz3 RT @bkmacdaddy @paul_steele @2cre8 << Creative collection. Love it. #
  • "Computer science is no more about computers than astronomy is about telescopes." — E. W. Dijkstra via @lmacvittie << #FavList #
  • RT @sig: Wondering if non-ability to run apps as web-apps is a sign of… ehh… too old and complex underlying tech #sapsybase << Hmm. #
  • Parking Lots Help Predict Earnings: http://bit.ly/a1WISL via @JohnFMoore << You get tracked online anyway. Can't hide offline now. #MRX #
  • @roundtrip Guess Twitter is either trying to rush out architecture upgrades or deliberately creating demand for a paid, stable Twitter :) in reply to roundtrip #

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Tweets on 2010-08-19

  • Lists have disappeared from Twitter web. Still available on my blackberry ubertwitter and on ipad osfoora. Hoping it's just a temp glitch. #
  • Ten amazing James Bond gadgets that you can buy. http://bit.ly/cPkc9q #
  • Openness, Or How Do You Design For The Loss Of Control? http://bit.ly/dy2TNx via @dhinchcliffe << For curious minds. #e20 #design #
  • RT @tetradian: RT @Cybersal: @bmichelson You're not really an enterprise architect if whiteboard is still blank at end of meeting #entarch #
  • Why You Shouldn’t Hire An Ostrich To Do Customer Service http://bit.ly/8YwVHl @simonsinek @copyblogger << Just an acknowledgment goes far. #
  • @ggruber66 Blackberry heavy use- email (almost 100%), personal organization app, Evernote, Twitter and browser. Light usage- 4Square,etc in reply to ggruber66 #
  • The Open Source summer reading list. http://bit.ly/be1CYX via @DanielPink @timkastelle << Great list. It's ok to continue reading thru Fall #
  • When You Assume Bad Faith, You Get It. http://is.gd/en7lq via @hjarche << Netflix' No-Policy HR-Policy. Now if only the lawyers stayed away #
  • @ggruber66 @RobertKCole Clearing the record for my (maligned) Blackberry Torch – 65% battery left after 30hrs w/ Location Service turned off in reply to ggruber66 #
  • Five decisions in creating new disruptive business models out of existing ones. http://ow.ly/2rdLW via @chuckfrey #innovation #BMGen #
  • Customer Satisfaction Segmentation: Back to the Basics. http://hub.am/aOZRRv @JHenning << Good advice + Links to advanced segmentation #MRX #
  • RT @LoveStats: News report- school wifi to blame for kids feeling better on weekends. HA HA HA HA!!!! << Everyone feels better on weekends #

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