Monthly Archives: June 2010

Tweets on 2010-06-30

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Tweets on 2010-06-29

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Tweets on 2010-06-28

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Tweets on 2010-06-27

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  • Once upon a time used cash, then credit cards, then auto bill pay..and now Amazon & App Store are 1-click shopping with no payment in sight. #
  • It's the bitter end for leader of American Airlines pilots union. http://ow.ly/23yMu /via @AircrewBuzz @jmpseatherapist << Do unions help? #
  • For curious minds >> Manifesto for the M(B)A in Designing Better Futures. http://bit.ly/aPotRP #designthinking /via @lixindex @GrahamHill #
  • Nice video, shame about the programming language: http://bit.ly/9vcTU6 via @limi @sig << Gr8 way to highlight debates. #

Tweets on 2010-06-26

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Tweets on 2010-06-25

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Tweets on 2010-06-24

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  • "Cannibals don't eat clowns because they taste funny." – Sign on the road. #
  • Managing the visibility of knowledge work @jmcgee @roundtrip http://bit.ly/aeMNJK #e20 << Major shift occurred when you were not looking. #
  • Checked in for flight back to Philly. Missing the Twitter fun with #hitecwth at the #hitec conference. http://4sq.com/bAtFs #
  • If ebiz runs social media, how do you reconcile soc med campaigns w/ traditional ones? #hitecwth via @ValynP << Should have same msg #hitec #
  • Seeking innovation? Look at compensatory behaviors: Consumers rig something that helps the product to perform properly #AMAMRC by @JHenning #
  • .@RobertKCole Great presentation on mobile. 1 pt missing – Integration challenges with existing systems – dynamic pricing & packaging #hitec in reply to RobertKCole #
  • Just finished #hitec Mobile Distribution talk. If you didn't make the 8:00am start, here's the preso: http://j.mp/mobdist /via @RobertKCole #
  • Revenue Optimization lecture by Prof Anderson of Cornell – about to start at #hitec (@ Hitec Show Orlando w/ 3 others) http://4sq.com/9guZzn #
  • .@ggruber66 Altho #hitec is abt tech in Hospitality, real challenges are in Biz Models, Processes, Org Structure. Fix that 1st-Tech follows. in reply to ggruber66 #
  • Content curation & online mktg: http://ow.ly/227Og via @chuckfrey << Good followup to disc at #Hitec Distribution Panel yesterday. #

Tweets on 2010-06-23

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Tweets on 2010-06-22

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  • Penn State field study report – Rev Mgrs & Sales Mgrs far apart. Need more collaboration and *common* perf measures. #hsmaisc #
  • Panel agrees that problems bounce across deptts until it is too late. Info silos exist. But blaming 'complexity' not org structure #hsmaisc #
  • "Rev Mgt & Internet Mktg need to work together – not have one position with both responsibilities." #hsmaisc << Totally disagree. Org struc #
  • "Revenue Mgt & Internet Mktg: Conversion or Collision?" – Panel << Former is desired but latter is reality. Bring down the wall! #hsmaisc #
  • Hotel Distribution Panel Q's – Can Rate Parity be enforced? Can we compete with Google, OTA's on content? Good debate on Y & N. #hsmaisc #
  • RT @iMediaMichelle: New service TopGuest enables hotel guests & travelers to earn rewards for social check-ins http://bit.ly/9VoSZI #hsmaisc #
  • Billboard Effect -Higher visibility on Online Travel Agency website increases sales on direct channel. OTA becomes mktg, not distbn #hsmaisc #
  • Online Travel Agencies help consumer shopping – and helped shift demand to non peak days – smoothing demand. #hsmaisc << Win Win all around? #
  • Key findings being discussed after lunch. #hsmaisc (@ Hsmai w/ 2 others) http://4sq.com/9oia9y #
  • .@NigelFenwick Sure, but Hoteliers are nice people and do not want to be seen as gougers. Don't double rates when ashcloud hits. #hsmaisc in reply to NigelFenwick #
  • @eric_andersen User interfaces are the next frontier. These ideas are bound to take root. Commercial viability disc next. in reply to eric_andersen #
  • Segmentation will be defined more by behaviour than by demographics or channels- Kurien, Highgate #hsmaisc #mr #smm #
  • Market Aware Pricing -Rubicon relies on shared pool of demand data contributed by all industry players #hsmaisc << Requires coopn. Scalable? #
  • Low demand & Transparent pricing makes market share more critical. And this could be long term mkt framework. *Price Position* imp #hsmaisc #
  • Pricing strategies – Differentiation, Versioning & Pricing Plans. A healthy mix of all is needed for maximising profits. #hsmaisc #
  • "Discounting will not hurt branding since customers understand demand & supply". << I don't agree. #hsmaisc #
  • How many employees have *confidence* in their company's products? And in the prices being charged? Value Statement is key here. #hsmaisc #
  • Pricing should not be governed by revenue targets, but by what is being charged by the next best competitor. This basic gets missed #hsmaisc #
  • Pricing is not about marking up costs. It is capturing the value that customer places on product. Umbrellas Price 2x in storms #hsmaisc #
  • Pricing is an underutilized strategy because you either have Tips-books or Complex Econometric models. Nothing actionable for Mgrs. #hsmaisc #
  • Pricing is an underutilized strategy because you either have Tips-books or Complex Econometric models. Nothing actionable for Mgrs. #hsmaic #

Tweets on 2010-06-21

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  • Have you seen this @TEDTalk on the future of UI by the science advisor for Minority Report? http://j.mp/9ttnkS via @eric_andersen << Sci Fi #
  • Checked in for Orlando #hsmaisc #hitec – Hospitality industry conf to disc Revenue Mgt, Internet Stgy & Technology. Lots to learn. #
  • Roll Call 4 those attending HSMAI Rev Mgt & Internet Stgy Conf Mon in Orlando? #hsmaisc I'm there /via @RobertKCole << Me too, then #Hitec #
  • Who knew that before it was a Travel Co. Orbitz was a soft drink-with bits? http://bit.ly/cfOOwR /via @timothychughes << That's a new one. #

Tweets on 2010-06-18

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Tweets on 2010-06-17

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  • Why are none of the US HR Bloggers attending #e2conf ? /via @gautamghosh << Payroll & Benefits aside, Smart HR is now Community Mgt. #
  • The Biz Case For Streams vs Email http://sto.ly/ayD2Uo by @stoweboyd #e2conf /via @marciamarcia << Good point. Email was disruptive too. #
  • IT cloud detractors = server-huggers :) (via @acroll) #e2conf /via @skemsley << Heh. #
  • W/proliferation of choice, who has made the filtering/finding better? #atmeconf /via @PJPamela << Curating content is the issue, not tech. #
  • #atmeconf mobile mktg panel – very sedate, not much abt mktg. How come social is so much more fun? /via @Movitas << People= fun, Tech=none #
  • .@EllenLevy: Twitter & iPads have COMPLETELY changed the conference experience! #e2conf #atmeconf @manuelafarrell << Not just for attendees #
  • Calls from Google Mobile were 31% more likely to convert #atmeconf /via @RobertKCole << Can Call Ctr Agent continue from the online session? #
  • @Susantravels So, is the iPad a mobile device or not in the Google scheme of things? in reply to Susantravels #
  • Priceline's Keller doesn't see value in social media, but praises Groupon's success? Oxymoron? #atmeconf /via @saykay << Conflicted times. #
  • If new tech->increasing price parity, + if loyalty/brand break tie, then social media imp after all? #atmeconf via @TravelSocial << Logical! #
  • RT @kdierc: Innovation =successfully exploiting new ideas. Not just about investing in them (cc @chrisdpotts) #IRMEAC << Yes. Need $ though. #

Tweets on 2010-06-16

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