- “Dad's Life" – http://tumblr.com/xase6j0xt via @tomserres << Hilarious Video. #parenting #
- @juliangay Good to see discussion on Beyond-Social even as Social is just now breaking into the edges of biz orgs. #roadmap #scrm #e20 in reply to juliangay #
- @juliangay Yes, #vrm does force focus on a new concept. Liked the graphic on your post. Just need to avoid confusion w/ Supply Chain pals. in reply to juliangay #
- RT @ariegoldshlager: The Future of Customer Relationship Management: http://post.ly/ojVk #crm #scrm #vrm #acinsights << Don't miss the P's #
- RT @ariegoldshlager: Change Focus from CRM to CMR [Pg 24]: http://bit.ly/e4B2K #crm #scrm #vrm Cc @SameerPatel @juliangay << +1 & Lose VRM #
- RT @SameerPatel: @bhc3 re: VRM, the term. Get the concept but sounds like something procurement's been doing for years << Time for new term? #
- @GrahamHill @juliangay @ariegoldshlager @wimrampen Beyond SocCRM. Pyramid expected?CRM= Mass; SocCRM= 10% Engaged; VRM = 1%; Value inversed in reply to GrahamHill #
- Google gets a mobile travel app w/ ITA http://ping.fm/iA5pq via @denschaal << Slick. Gives Carbon Emission per pax too if you are interested #
- RT @jameskobielus: Social media =user-generated content; like real-world socials, givers give, takers take; beats lying on couch << w/ TV on #