- Social media monitoring vs social media research. A huge and silent difference. http://is.gd/dKUIz via @LoveStats << Gurus, pls note. #
- RT @CherylMcKinnon: Met a knowledge manager who confesses "there is no such thing as knowledge management" << Three cheers for the good soul #
- Don Norman on 'Why Design Contests Are Bad' http://bit.ly/cwvt52 via @core77 @ralph_orr #designthinking << what is design? Why design? #
- @lovetovaca By recommending Dreams based on your 19 visits to the DR. Personal experience is best reccomendation. in reply to lovetovaca #
- RT @RSessions: Stakeholder analysis addresses complexity in problem space. SIP in solution space. << That depends. But Solution needs *both* #
- RT @RSessions: @aleksb6 SIP, for example, doesn't do stakeholder viewpoint analysis. << Hence limited application beyond pure tech refractor #
- Classic view of Systems Thinking by @Rapidinnovation Why Would an Elephant Waltz? http://post.ly/pEnz via @rotkapchen << For curious minds. #
- RT @dhinchcliffe: RT @jowyang The discussion on Social CRM continues to gain steam in the "SCRM Pioneers Group" http://bit.ly/9Rjqeb #scrm #