- Beyond Social CRM: The Open Innovation Revolution http://wp.me/pbOIs-1IL @lindegaard << Graphic by @bhc3 tells the tale. #innovation #scrm #
- RT @oscarberg: Amazed by how creative some people are when it comes to finding reasons to avoid change << +1. Look at incentive structures. #
- 20 of the worst assumptions made by experts http://dld.bz/kkCa @PaulSloane << Some classics to review before jumping on to our soap box #
- RT @eric_andersen: Cool! @rww profiles three companies designing platforms for "The Internet of Things" – including #IBM http://j.mp/9YYZmb #