Author: Gagan

Automating Higher Education ‘Factory’

You can learn to speak any language you wish on a tape/CD/Computer; Pilots can learn to fly planes using computer simulators; and you can google for any piece of information that you care about on the Internet. So, why do we need Professors for delivery of classes? Let them design new computer courses. They can even design feedback mechanisms into the delivery so that students can provide input for the course to self-correct. Professors can then be free to do original research and expand the frontiers of knowledge.

Machines have taken over the campus. Are you sure your Professor is human?

Video Games- Beating the Economy

Earlier this year, I discovered that the Gaming industry is well on its way towards overtaking the Movies business. Video Games are almost 75% the size of the Movies Business! And growing at close to 50% per annum!!……Admittedly, the show…

Controlling the Corporate Message? The PR Tight-Rope Walk

The wall between ‘internal’ communications and ‘corporate’ (external) communications is being chipped away. Why spend resources on shoring up the wall and in crafting the pristine external message? Some of those resources are better spent in creating one consistent message for everyone. Employees are the best brand ambassadors besides being customers too.

Reducing Complexity to Manage Better

Emma Stewart writes today in a Harvard Business Publishing blog about the futility of Scenario Planning exercises, saying that .. if you want to avoid fixes that fail and move towards sustainability in today’s complex operating environment, I invite you…

Business Processes and CRM Systems

Ann All is pointing out the convergence between Customer Relationship Management (CRM) systems and Business Process Management (BPM). She writes Too often CRM is a disjointed mishmash of departmental or divisional activities. CRM touches a number of enterprise systems, including…

Tales from Two Worlds – On the Same Planet

The Transportation Security Administration (TSA) holds back a passenger carrying the new MacBook Air laptop….not able to believe that it has ‘no hard-drive’. A Freshman trying to use Facebook for homework study group is facing expulsion. All these students are scared…

Learning from History

The Economist has a story on why Japan lost the mobile-phone wars to Scandinavia, Korea and others despite having been a pioneer in technology and usage of mobile devices. Japanese players are doing alright within Japan and still provide high-value components…

Gamers make the Best Employees

Brent Hutchison John Seely Brown and Douglas Thomas recently wrote on a Harvard Business Review blog about the Gamer Disposition – an attitude and set of traits that are ideal for today’s employees. He writes that Today’s multiplayer online games are large, complex,…