Category: Design

Rethinking Business Processes

Incremental workflow improvements in the guise of process management are ineffective unless they rest on solid business processes built after asking, “Does this add value to the customer?”

Gamers make the Best Employees

Brent Hutchison John Seely Brown and Douglas Thomas recently wrote on a Harvard Business Review blog about the Gamer Disposition – an attitude and set of traits that are ideal for today’s employees. He writes that Today’s multiplayer online games are large, complex,…

Follow thy Customer

ShopRite grocery stores have just started beaming customized ads to shoppers through their computerized shopping carts – as part of a Microsoft Atlas technology roll-out. Microsoft will deliver the ads based on data obtained from ShopRite’s customer loyalty cards, according to…

Video Games to overtake Movie Business?

Businessweek is reporting that Through November, the U.S. game industry is up a whopping 50 percent to $13.12 billion. Considering that December sales can often wind up accounting for as much as 25 to 30 percent of annual sales, the…

Sketching Ideas and the Future

My fascination with sketches and white-boards is a perpetual target for jokes and comments from friends, family and colleagues. We could be discussing the most complex bit of business or systems architecture …. or just trying to agree upon a…

Fuzzy Logic Systems are Evolved Structures

One could argue that fuzzy logic systems…that learn through their own ‘experience’ do not have a structure… Look carefully and you realize that the difference lies in composition vs behavior. These systems are composed of elements based on well thought…