Tag: workflow

Decisions and Processes

Do you step through a process as you try to achieve your goals? Or do you make a series of inter-related decisions in getting to the goal? Your answer will determine your approach to optimizing your activities as you navigate…

Rethinking Business Processes

Incremental workflow improvements in the guise of process management are ineffective unless they rest on solid business processes built after asking, “Does this add value to the customer?”